12 February, 2024
Reading Time: 5 Minutes
One-stop service point for the expatriates
According to data from the Bangladesh government’s Bureau of Manpower, Employment, and Training (BMET) and the Bangladesh Association of International Recruiting Agencies (BAIRA), approximately 2 million unskilled, semi-skilled, and skilled workers from Bangladesh seek employment opportunities abroad each year. As these prospective migrants prepare for their journey, they must collect a diverse set of essential documents and undergo fundamental training.
In the process of completing these activities through both public and private channels, ordinary citizens encounter various sufferings, challenges, and hardships, including:
Expatriate Help Desk
a2i has introduced a comprehensive service delivery point named the ‘Expatriate Help Desk’ (EHD) embedded within its flagship program, Digital Centres. EHDs are designed to provide exclusive services and information for aspiring expatriates in Bangladesh.
The initiative’s goal is to simplify and facilitate the overseas migration process, serving as a one-stop point for all paperwork and services related to pre-immigration, file processing, application services, and information support.
The objectives of the EHDs include:
Service List of Expatriate Help Desk
|National identity card application, withdrawal and correction of information
|Withdrawal of remittances
|Application, re-issue and payment of fees for e-passport
|Information regarding the rules for availing loan from Pravasi Kalyan Bank
|Police clearance application and payment of fee
|Wage Earners Welfare Board Member Registration
|Pre-Departure Orientation (PDO) Application & Fee Payment, Enrollment Card & Certificate Download
|Application to bring the dead body of the worker who died abroad
|Online BMET Registration
|Expatriate worker’s disabled child’s allowance application and meritorious children’s scholarship application
|Download and Supply of BMET Card
|Application for Expatriate Child Quota from Welfare Board
|Search destination country language training applications and information from TTC
|After returning services
|Providing information about training institutes according to preference and skills
|Provide training and assist in employment of repatriated workers by BRAC
|Search list of valid recruiting agencies approved by Govt
|Other services (based on demand)
|Online Registration & Certificate Download for Women’s Housekeeping Course (e-Learning).
|Air ticket purchase
|Online visa application and visa verification
|Search for information on authorized medical centers for collection of vaccine certificates and health examinations
|Bank and MFS account opening
|Completion of Immigration Departure Card (Embarkation Card).
|Application for position in Bangabandhu Wage Earners Centre
|Registration of EPS in South Korea and other countries through Bocell
|Collection of Foreign Employment Notices (Government)
Bangladesh boasts a network of 9398 Digital Centres. In collaboration with district and upazila administrations and under the vigilant supervision of a2i, EHDs have been strategically established in areas with a significant expatriate population. This setup allows citizens intending to emigrate to access quality services within their own localities. The Expatriate Help Desk plays a pivotal role in bolstering the country’s economy by channelling substantial remittances every month, all while saving time, money, and travel for the citizens and fostering their loyalty.
Key impacts include:
In consonance with the overarching vision of ‘Smart Bangladesh-2041,’ an overview of the upcoming initiatives includes: