Digital Equity: digital transformation of public services

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Designed from bottom-up, Digital Bangladesh was about delivering solutions that would help the masses, those without internet, those without smartphones, and help bridge that digital divide — one which undoubtedly still exists and threatens to widen in the new normal as the world continues to struggle to make COVID-19 a thing of the past. Aggregated, citizens of Bangladesh have saved over $11 billion, nearly 9 billion workdays, and 5 billion visits in the last decade due to the more efficient delivery of public services alone. Thanks to an array of last mile service delivery innovations that were designed to be citizen-centric and developed with a bottom-up approach, such as the 8,280+ Digital Centres throughout the country, one Bangladesh National Portal enabling citizens unified access to thousands of government offices, or ‘333’ – the National Services Access Helpline that enabled all citizens to stay connected with their government during the strict COVID-19 lockdowns.

Inevitably, as more government-to-person transactions occur digitally, unbanked people will establish financial accounts and onboard to digital financial services ( DFS ), which are critical for closing the gender gap and increasing financial inclusion across the board.

IMPACT

0 Million
SSN beneficiaries
0 %
Women
USD 0 Million
Transferred to date